Kamis, 02 Februari 2012

Sweet sound of success

Sweetwater Sound Inc., one of the largest dealers of musical equipment in the United States, launched the first version of its mobile site in 2008.   Sweetwater, partnering with top interactive agency RKG , became an early adopter of Google AdWords, and most recently incorporated mobile search into its marketing strategies. Since representing 2.6% of total sweetwater.com traffic in 2008, mobile traffic has now more than tripled to 8% of total traffic.

By tweaking bids for device-specific ads, mobile ads targeted at iPads are demonstrating a better return on investment than any other tactic. “Because iPad leads are targeted to that device and iPads are popular among musicians and sound engineers, order values generated from iPads run a full 10% higher in value than orders generated from any other source,” says Matthew Mierzejewski, Vice President of PPC with RKG. “We were able to leverage iPad user data to increase our bids on that segment of the mobile audience. By leveraging this segmentation, we’ve been able to increase iPad CPCs by close to 90% compared to bundling smartphone and iPad devices together, efficiently driving more revenue for Sweetwater.”  

Pleased with click-through-rates as well as the results from using tried and true keywords on smartphones like iPhones, Sweetwater is now making the most out of tablet-targeted mobile ads. With the help of Google mobile ads, Sweetwater:

  • Increased conversions: iPad conversion rate was 30% higher than desktops and laptops rate, and orders originating from iPads had 10% higher value
  • Improved ROI: Continuously tweaked ad copy, keywords, and bids based on performance by device
  • Maximized successful sales model: Implemented the click-to-call feature to drive more leads into telephone service center, where hundreds of expert sales engineers nurture customer loyalty
To learn more, see the full case study here.

Posted by Kevin Otsuka, Associate Product Marketing Manager
Sweet sound of success
Rating: 100% based on 975 ratings. 91 user reviews.

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